Workforce Scheduling & Timesheet Platform
Problem: Shift planning lived in spreadsheets — no role separation, error-prone overtime, and a manual hand-off to payroll.
A role-based scheduling system for every department. Managers draft and publish the timesheets for their own team; everyone sees the shift hours, while private shift codes and manager notes stay restricted. Automatic overtime calculation, payroll-ready exports for HR, and day / shift / month summaries with agent-count analytics for fair shift distribution.
- Admin full control & configuration
- HR overtime & payroll exports
- Manager own-department drafting + private notes
- Agent own shifts + team-visible hours